Geminitea does not offer refunds, returns, or exchanges due to the nature of our products and sanitation reasons.
Damages and issues:
Please inspect your order upon arrival and contact us immediately if you have received the wrong item, so that we can evaluate the issue and make it right. Geminitea is not responsible for lost, damaged, or stolen items. Please contact the carrier if these issues occur. Geminitea will do their best to help if you need.
Please check to make sure that you have entered the correct information such as your shipping & billing address. If you have accidentally provided the wrong information, please email [email protected].
Changes can not be made after item has been shipped.
There may be delays in delivery due to COVID-19. Please be patient with me and the postal service