Shipping policy

International shipping is available now!

 

Preorder/Commission items

Preorders can take to 7 to 8 days to complete then ship. The shipping process should take 1-4 days after processing. Please be patient as pre order time will take longer to make and ship out.

All items will come with tracking which will be emailed to you. Larger/Heavier items such as clothes will have a flat rate of $10 for shipping.

GeminiTea does not offer refunds, returns, or exchanges due to the nature of our products and sanitation reasons.

All non preorder items will be shipped out with in 2-3 days. In the event of a return shipping from customer to GeminiTea must be paid. Refunds can not be made on cosmetic items. If you have any questions or concerns please feel free to contact me at [email protected]